1. Digital Product Nature
All products available on PrameswariSky are digital downloads. Once purchased, these files are delivered instantly and permanently to the buyer. Because of this digital nature, our items cannot be physically returned or exchanged.
2. No Refunds After Download
Due to the instant access provided upon purchase, PrameswariSky does not offer refunds or cancellations once a digital product has been downloaded or accessed. We strongly recommend reviewing all product descriptions, previews, and details carefully before completing your purchase.
3. Accidental Purchases or Duplicate Orders
If you believe you’ve made a duplicate purchase or encountered a technical issue that prevented you from receiving your files, please reach out through the official contact form on our website. Each case will be reviewed individually to ensure fair resolution.
4. Product Quality and File Access
All digital products are tested and verified before release to ensure high quality and compatibility. Please make sure you have the required software (such as Adobe Lightroom, Photoshop, or similar tools) to use the products effectively.
5. Updates and Re-Downloads
Customers who have purchased a product from PrameswariSky are entitled to receive future updates of that product (if applicable) at no additional cost. Re-download links may also be provided for valid purchases if technical assistance is needed.
6. Final Policy Note
By completing a purchase on PrameswariSky, you acknowledge and agree to this Refund and Returns Policy. Since our products are fully digital, all sales are considered final once access to the files is granted.
